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April 2016 |
| Transforming the Face of Service |
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The Service Transformation Program by Johnson Controls utilizes the power of cloud-based services, mobility tools, and data to provide our customers with exceptional customer experiences.
This includes round-the-clock availability of access to their data, real-time sharing of information, and linking and networking possibilities, among others. The transformation has also enabled us to refine and elevate our service standards, providing customers with:
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Smarter Services: Custom-service products such as PSCs and PSPs offer value-added offerings and deliverables. We also provide preventive and predictive maintenance and improvements that anticipate potential problems and optimize building and business performance. |
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Cost-effective and Quality Service: Leveraging on our solid knowledge and global expertise accumulated over more than 100 years, we produce localized accurate diagnoses and data that help save cost and time. |
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Quick, Ubiquitous and Professional Advice: Our local customer service managers are always on hand to render support with the help of cloud-based field mobility productivity tools and connected services that allow our service advisors to gain instant access to Johnson Controls database of building data, equipment and insights anytime, anywhere. |
Australia Customer Care: 1800 659 378
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| This Month’s Highlight | ||||
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Did you know that Electronically Commutated (EC) motors consume up to 50 percent less energy when compared to conventional AC motors? The YECFC Series of variable speed EC motor fan coil unit is the latest innovation from Johnson Controls, offering an unparalleled range of benefits. The series feature an advanced design and increased efficiency, and provides high comfort levels while reducing noise footprint. |
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| Johnson Controls and Tyco merger to create global leader in building systems and technology The combined company will bring together best-in-class product, technology and service capabilities to help customers improve the overall performance and operations of their facilities. |
Sun Hung Kai Centre partners with Johnson Controls to achieve 10 percent cost and energy savings The landmark in Hong Kong tapped on Johnson Controls’ expertise to increase the building’s energy efficiency by optimizing its central chilled water plant, helping to achieve annual savings of close to $75,000. |
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| Johnson Controls’ named as one of the top 100 most sustainable corporations globally for third consecutive year The list of winners, selected from a starting universe of 4,353 listed companies with a market capitalization greater than US$2 billion, recognizes companies who actively strive to make the world a better place. |
Key suppliers honored by Johnson Controls at annual Supplier Excellence Awards ceremony 11 suppliers across the globe were recognized for their relentless focus on quality, efficiency, delivery and service, and their significant contributions to Johnson Controls' success. |
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Johnson Controls Australia
5 Epping Road
Level 2
North Ryde, NSW 2113 Australia
Phone: +61 2 9805 8300
Fax: +61 2 9247 7750
For inquiries about this email, contact be-asia-comms@jci.com.